Last Updated: October 14, 2024
Entity Name: Virgo Development
At Virgo Development, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect the personal information provided by users.
1. Introduction
This Privacy Policy applies to the mobile applications and services provided by Virgo Development. By using the app linked to this page, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We may collect personal data for the purpose of processing ticket purchases and event participation. The information we collect may include:
- Name
- Email address
- Phone number
- Zip code
- Payment details (we do not store or provide access to credit card information)
Additionally, we collect information related to ticket usage to enable scanning functionality at events. We do not collect device information or IP addresses.
3. How We Use Your Information
We use your information to:
- Process ticket purchases
- Provide event hosts with attendee details
- Enable ticket scanning at events
- Communicate with you regarding your ticket purchase
4. Sharing Your Information
We provide all personal information given by users to the entity hosting the event for which the tickets are purchased. Virgo Development does not take responsibility for how the event hosts choose to use or manage the data they receive. For information about how the event organizers plan to use your information, please reach out to them directly.
We also share your information with trusted third-party service providers for payment processing:
- Stripe
- Authorize.net
Virgo Development does not sell your personal information to third parties.
5. Data Security
We implement secure data handling measures, including encryption, to protect your personal information from unauthorized access.
6. Data Retention and Deletion
- Data Storage: We store user data securely on encrypted servers.
- Data Access: Access to user data is restricted to authorized personnel only.
- Data Retention: We retain your personal data only for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy.
- Data Deletion: If requested, we will delete or anonymize your personal data unless we are legally required to retain it for a specific purpose.
7. User Rights
As we do not create user accounts for event visitors, they are unable to update their information through the app. Ticket purchases do not involve account creation or ongoing account management.
Staff and volunteers within the hosts of the event can create accounts that may include name, email and password. They receive no communications from Virgo Development. These limited users have the right to:
- Access and update their personal data within the account settings.
- Request the deletion of their personal data.
8. Modifications to the Privacy Policy
We may update this Privacy Policy periodically. If significant changes are made, we will notify users via email or in-app communication. Continued use of the app indicates acceptance of these changes.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us at:
Privacy Point of Contact
ParadeSmart
Email: Support@ParadeSmart.com
10. Privacy Policy Accessibility
- This Privacy Policy is linked on our app’s store listing page in the Google Play Console and within the app itself.
- It is clearly labeled as “Privacy Policy” and is accessible through a standard browser without requiring any special plug-ins or PDF readers.
- The policy is available at a publicly accessible, non-geofenced URL, and is non-editable.