Troubleshooting & Support Archives - Parade Of Homes

Contact
Blog
Tutorials
Client Forms
Referral Program

Overview

2

App Overview Demo
Event Prep Overview & Timeline

Getting Started

12

Import Homes
Home Address / Coordinates
Payment Gateway
Users
App Icon Graphic
ParadeSmart Forms
Splash Screen Graphic
Add Advertisements
Add Homes
Add Builders
Log In & Access Your Account
Event Prep Overview & Timeline

Homes

10

Import Subcontractors
Add Builders
Find or Changing a Home’s Builder Account
Hide / Unhide Homes
Change Home Traits
Home Address / Coordinates
Visitors by Home Report
Master Export Under Homes Tab
Import Homes
Add Homes

Advertising

6

Sharing Visitor’s Information and Legality
Ads Report
Visitors with Email Opt-In
Ticket Newsletter Export
Add Advertisements
Advertisement Locations

Ticketing

17

Tickets Sold Report
Sharing Visitor’s Information and Legality
Ticket Demographic Questions
Coupon Codes
Customer Can’t Find Ticket
Purchased Customer Tickets
Free Events
Sending Complimentary Tickets
Multi-Home Scan Confirmation
Temporary Tickets
Your Terms & Conditions
Ticket Purchase Receipts
Payment Gateway
Builder & Staff Training
How Visitors Buy Tickets Online
Ticket Types
How to Access and Resend Ticket Purchase Receipts

App & Website Content

8

Splash Screen Graphic
How to View Virtual Tours
App Icon Graphic
Advertisement Locations
Website & Domain
Edit App Menu
Webpages & Online Content
Hide / Unhide Homes

Virtual Parade

3

Adding & Removing a Virtual Tour
Virtual Tour Uploading Spreadsheets
How to View Virtual Tours

Awards & Voting

3

View Voting Results
Set Up Voting
How a User Votes

Reports & Analytics

23

About Reports & Analytics
Visitors by Home Report
Tickets Sold Report
Tickets Scanned Report
Ticket Scans CSV Report
Ticket Newsletter Export
Visitors with Email Opt-In
Ticket Visits Report (Visits Per Ticket)
Ticket Sales by Day Report
Ticket Sales by Hour Report
Ticket Sales by Type Report
Ticket Sales by Location Report
Tickets by Zip Code
Ticket Purchased Per Order Report
Ticket Sales by Payment Report
Ticket Profile Report
Tickets Redeemed by Home Report
For Builders: Live Traffic & Scan Stats
Builder & Staff Training
Ads Report
Master Export Under Homes Tab
Rating List Export
Donations Report

Advanced Management

13

Visitors with Email Opt-In
Website & Domain
Import Subcontractors
Local Businesses / Members
Import Homes
Google & Apple Map Destination Fields
Change Home Traits
Sharing Visitor’s Information and Legality
Your Terms & Conditions
Ticket Demographic Questions
Virtual Tour Uploading Spreadsheets
Accessing Previous Events
Find or Changing a Home’s Builder Account

Troubleshooting & Support

9

Log In & Access Your Account
How to Access and Resend Ticket Purchase Receipts
Customer Can’t Find Ticket
Google & Apple Map Destination Fields
Ticket Purchase Receipts
Reset Button
Builder & Staff Training
Accessing Previous Events
Find or Changing a Home’s Builder Account

For Builders

2

Multi-Home Scan Confirmation
For Builders: Live Traffic & Scan Stats

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Home
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Troubleshooting & Support

Troubleshooting & Support

Log In & Access Your Account
How to Access and Resend Ticket Purchase Receipts
Customer Can’t Find Ticket
Google & Apple Map Destination Fields
Ticket Purchase Receipts
Reset Button
Builder & Staff Training
Accessing Previous Events
Find or Changing a Home’s Builder Account