Troubleshooting & Support Archives - Parade Of Homes

Contact
Blog
Tutorials
Client Forms
Referral Program

Overview

2

App Overview Demo
Event Prep Overview & Timeline

Getting Started

14

Update Event Settings
Event Prep Overview & Timeline
ParadeSmart Forms
Log In & Access Your Account
Users
Add Builders
Add Homes
Import Homes
App Icon Graphic
Splash Screen Graphic
Add Advertisements
How Visitors Buy Tickets Online
Add Ticket Types
Payment Gateway

Homes

10

Add Builders
Add Homes
Import Homes
Import Subcontractors
Change Home Traits
Hide / Unhide Homes
Home Address / Coordinates
Master Export Under Homes Tab
Visitors by Home Report
Find or Change a Home’s Builder Account

Advertising

6

Add Advertisements
Advertisement Locations
Sharing Visitor’s Information and Legality
Ads Report
Visitors with Email Opt-In
Ticket Newsletter Export

Ticketing

17

How Visitors Buy Tickets Online
Payment Gateway
Add Ticket Types
Ticket Demographic Questions
Coupon Codes
Ticket Purchase Receipts
Purchased Customer Tickets
Sending Complimentary Tickets
Free Events
Temporary Tickets
Tickets Sold Report
Builder & Staff Training
Multi-Home Scan Confirmation
Customer Can’t Find Ticket
Access & Resend Receipts
Your Terms & Conditions
Sharing Visitor’s Information and Legality

App & Website Content

8

App Icon Graphic
Splash Screen Graphic
Edit App Menu
Website & Domain
Webpages & Online Content
Advertisement Locations
Hide / Unhide Homes
How to View Virtual Tours

Virtual Parade

3

How to View Virtual Tours
Adding & Removing a Virtual Tour
Virtual Tour Uploading Spreadsheets

Awards & Voting

3

How a User Votes
Set Up Voting
View Voting Results

Reports & Analytics

23

About Reports & Analytics
Tickets Sold Report
Tickets Scanned Report
Ticket Scans CSV Report
Visitors by Home Report
Ticket Newsletter Export
Visitors with Email Opt-In
Ticket Visits Report (Visits Per Ticket)
Ticket Sales by Day Report
Ticket Sales by Hour Report
Ticket Sales by Type Report
Ticket Sales by Location Report
Tickets by Zip Code
Ticket Purchased Per Order Report
Ticket Sales by Payment Report
Ticket Profile Report
Tickets Redeemed by Home Report
For Builders: Live Traffic & Scan Stats
Builder & Staff Training
Ads Report
Master Export Under Homes Tab
Rating List Export
Donations Report

Advanced Management

15

Update Event Settings
Accessing Previous Events
Your Terms & Conditions
Change Home Traits
Home Address / Coordinates
Google & Apple Maps
Import Homes
Import Subcontractors
Website & Domain
Local Businesses / Members
Ticket Demographic Questions
Visitors with Email Opt-In
Sharing Visitor’s Information and Legality
Virtual Tour Uploading Spreadsheets
Find or Change a Home’s Builder Account

Troubleshooting & Support

9

Log In & Access Your Account
Reset Button
Builder & Staff Training
Customer Can’t Find Ticket
Ticket Purchase Receipts
Access & Resend Receipts
Find or Change a Home’s Builder Account
Google & Apple Maps
Accessing Previous Events

For Builders

2

Multi-Home Scan Confirmation
For Builders: Live Traffic & Scan Stats

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Home
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Troubleshooting & Support

Troubleshooting & Support

Log In & Access Your Account
Reset Button
Builder & Staff Training
Customer Can’t Find Ticket
Ticket Purchase Receipts
Access & Resend Receipts
Find or Change a Home’s Builder Account
Google & Apple Maps
Accessing Previous Events